At FrancoDeal ("we", "our" or "us"), we are committed to protecting your personal information and your right to privacy. This privacy policy describes how your personal information is collected, used and shared when you use our services on studio.francodeal.com and francodeal.com.
This policy complies with the UK GDPR (UK General Data Protection Regulation) and the Data Protection Act 2018 of the United Kingdom, the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA/CPRA), the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, and the Lei Geral de Proteção de Dados (LGPD) of Brazil.
For users in other jurisdictions: we are also committed to complying with all applicable personal data protection laws in your country of residence.
We collect personal information in the following situations:
Account creation : when you register for our services via email, Google or LinkedIn
Use of services : when you use our AI content generation services (videos, images, music, voice)
Content upload : when you upload images, videos or audio files for processing
Transactions : when you make a purchase or subscribe to a plan
Communication : when you communicate with our support team
Navigation : automatically when browsing our site
2Types of data collected
We collect the following categories of personal data:
Identification data : name, first name, email address, phone number
Account data : user ID, password (encrypted), preferences, history
Payment data : billing information, transaction history
Content data : images, videos, audio files you upload or generate
Communication data : messages, support requests, user feedback
Technical data : IP address, browser type, operating system, pages visited
Location data : country, region (determined by IP address)
3Legal basis for processing (GDPR)
We process your personal data on the following legal bases:
Consent : for cookies, marketing and optional communications
Contract performance : to provide our services and process your orders
Legal obligations : for accounting, taxation and regulatory compliance
Legitimate interests : to improve our services, security and fraud prevention
4Processing purposes
We use your personal data for:
Create and manage your account
Provide and improve our services
Process your payments and manage your billing
Send you support communications
Analyze the use of our services
Detect and prevent fraud
Comply with our legal obligations
5Data sharing and disclosure
We share your personal data only in the following cases:
Service providers : 'isFrench ? 'hébergement, paiement, support client, analytics' : 'hosting, payment, customer support, analytics''
Technology partners : AI generation APIs'
Legal obligations : 'isFrench ? 'si requises par la loi ou une autorité compétente' : 'if required by law or a competent authority''
Protection of rights : 'isFrench ? 'pour protéger nos droits, votre sécurité ou celle d\'autrui' : 'to protect our rights, your security or that of others''
6Hosting and infrastructure
Our services are hosted on:
Manus : cloud platform for application hosting
Cloudflare : 'isFrench ? 'CDN et services de sécurité' : 'CDN and security services''
AWS/R2 : 'isFrench ? 'stockage des contenus générés' : 'storage of generated content''
These service providers comply with international security standards and data protection regulations.
7International data transfers
Your data may be transferred and processed in countries outside the EU, including the United States. We use appropriate protection mechanisms:
Standard Contractual Clauses (SCC)
Adequacy decisions
Explicit consent
8Data security
We implement technical and organizational security measures to protect your data:
SSL/TLS encryption in transit
Encryption of sensitive data at rest
Multi-factor authentication (MFA)
Role-based access control
Regular security audits
ISO 27001 compliance
9Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected:
Data type
Retention period
Account data
Duration of business relationship + 3 years
Generated content (images, videos, music)
3 years
Billing data
10 years (legal obligation)
Connection logs
1 year
Analytics cookies
13 months maximum
Important: Images, videos, music and other content generated by our artificial intelligence services are retained for 3 years. You can access your creations at any time from your history.
10Cookies and tracking technologies
We use the following cookies and tracking technologies:
Essential cookies : 'isFrench ? 'nécessaires pour le fonctionnement du site' : 'necessary for the site to function''
Analytical cookies : 'isFrench ? 'pour comprendre comment vous utilisez nos services' : 'to understand how you use our services''
Marketing cookies : 'isFrench ? 'pour vous proposer du contenu personnalisé' : 'to offer you personalized content''
You can control cookies through your browser settings or our consent banner.
11Your rights (GDPR - European Union)
You have the following rights under the GDPR:
Right of access : 'isFrench ? 'accéder à vos données personnelles' : 'access your personal data''
Right to rectification : 'isFrench ? 'corriger vos données inexactes' : 'correct inaccurate data''
Right to be forgotten : 'isFrench ? 'demander la suppression de vos données' : 'request deletion of your data''
Right to restrict : 'isFrench ? 'limiter le traitement de vos données' : 'restrict processing of your data''
Right to portability : 'isFrench ? 'recevoir vos données dans un format structuré' : 'receive your data in a structured format''
Right to object : 'isFrench ? 'vous opposer au traitement de vos données' : 'object to processing of your data''
12Your rights (CCPA/CPRA - California)
If you are a California resident, you have the following rights:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of your data
Right to non-discrimination
13Your rights (PIPEDA - Canada)
If you are a Canadian resident, you have the following rights:
Right to access your personal information
Right to request correction
Right to know how your data is used
14Your rights (LGPD - Brazil)
If you are a Brazilian resident, you have the following rights:
Right to confirmation of processing
Right to access your data
Right to correct inaccurate data
Right to anonymization
15Compliance with Google API services
We use Google API services in compliance with Google's privacy policy and terms of service. Your data is processed according to Google's standards.
16Protection of minors
Our services are not intended for persons under 18 years of age. We do not intentionally collect personal data from minors. If we discover that we have collected data from a minor, we will delete it immediately.
17Automated decisions and profiling
We use automated processes for:
Detect fraud and abuse
Improve our services
Personalize your experience
You have the right to request manual review of any automated decision that affects you.
18Changes to this policy
We may modify this privacy policy at any time. Changes will be posted on this page with an updated date. Your continued use of our services after posting changes constitutes your acceptance of the changes.
19Contact Us
For any questions regarding this privacy policy or to exercise your rights, contact us: